Protection of Family Links Field Officer

Supports implementation and monitoring of ICRC restoring family links activities in Cairo. The role manages contact with separated families, missing-person enquirers and external stakeholders while ensuring proper documentation, follow-up and response.

• Develop and maintain contact with separated families, families of missing persons and other enquirers
• Implement Protection of Family Links activities, including tracing case collection, follow-up, documentation and information sharing
• Perform internal and external follow-up of individual cases under line manager supervision
• Receive visitors and calls and ensure timely follow-up and response
• Carry out filing and archiving tasks in line with standard procedures
• Assist with planning, budgeting and programme monitoring exercises
• Represent ICRC in meetings and field visits and maintain contact with humanitarian, civil society and service-provider stakeholders

• University degree or relevant professional experience
• Typically 3-5 years of experience in social, political or economic sciences or a similar field
• Computer skills
• Excellent spoken and written English
• Excellent spoken and written Arabic

• Fixed-term contract
• Reports to the Protection of Family Links Coordinator
• No people management responsibilities
• Geographical remit: Local and national
• May contribute to Protection Family Links budget management