Knowledge Management and Learning Officer

Leads knowledge management and learning across the Human Capital Project and Development Effectiveness unit, improving knowledge capture, digital platforms, learning delivery and scalable solutions.

Department: People Vice Presidency Front Office

• Lead the joint knowledge management and learning function across two People Vice Presidency units
• Manage learning series, webinars, operational clinics, workshops and practitioner exchanges
• Design onboarding, knowledge clinics, e-learning, peer learning and AI capacity-building resources
• Implement document governance and information-management standards across collaboration platforms
• Curate knowledge assets from evaluations, operations and programmes into reusable resources
• Manage good-practice repositories, case studies, lessons learned databases and solution portfolios
• Improve taxonomy, metadata structures and search experience across knowledge platforms
• Use adoption metrics and MEL practices to improve knowledge workflows and operating models

Not available

• Work programme is split equally between the Human Capital Project and Development Effectiveness unit
• Role supports institution-wide initiatives including Knowledge 360 and the WBG Academy